我們先看個例子
Dear Sirs
Your message has been received. Thank you.
It is difficult to understand your inquiry of 56mm 8ohm waterproof speaker which can handle 102db, because through our vast experience, it is almost impossible in technology. Can you supply us with your sample? If so, it would be big help to this project.
Hope we could work together.
Yours faithfully。
很顯然,這封郵件有很多缺點,首先語句呆板,嚴重的“生意腔”使郵件毫無生氣。句子長而亂,含義模糊。沒有足夠的資料來支持自己的論點。更糟糕的是,措辭冒昧,極不禮貌。針對這些不足,我們再來看一下另一個版本。
Dear Mr. Jones:
Thank you for your inquiry dated April 9.
Regarding the product you are looking for, currently our factory doesn't he the exact specification as you mentioned. We would appreciate it if you could supply us more details about the product you need, such as usage, product structure, material, working condition and so on. That will help us to see if we are able to meet your specifications.
Please take a moment to review some similar products in the enclosed catalog. They are all of high quality and he been exported to many countries worldwide.
Thanks again and we are looking forward to establishing a business relationship with your company in the near future.
Any of your early comments will be highly appreciated.
Best regards。
Chen Rong
Director, International Marketing
Zhejiang Golden Textiles
現在您覺得好多了吧!我們說過,即使這次不能滿足對方的需求,只要我們得當,還是可以保留住潛在合作的機會。有時候,信函的作用就是這么重要。
寫商務信函可以遵循以下步驟:
1. 確定寫信的目的和信息,對收信人的情況進行了解和分析;
2. 簡潔明了地表達自己的意愿和觀點,用詞準確,語言流暢,措辭要禮貌;
3. 為了增強信函效果,可以適當加上一些感謝、祝福和對方的問題,給人以親切感和尊重感,有助于建立互信關系;
4. 注意細節(jié)問題,如格式、用語和語法,多次審核和修改,以提高信函的準確性和專業(yè)性;
5. 結尾通常表示盼復可與對方建立業(yè)務情誼等。
希望這些提示可以幫助您更好地寫商務信函。
其實現在信函已經沒有什么所謂的格式了。每個地方的習慣都不一樣。只要你的東西客人看的懂,而且能夠接受你的表達方式,就是好的。沒有必要太追求格式啊 語句啊什么的。